Introduction
Legend
Important Safety information
General information and tips
Note: FOR U.K. ONLY
On receipt of your appliance please check it carefully for damage. Any damage found must be reported to the delivery driver immediately. Alternatively damage found must be reported to the retailer within 2 days of receipt.
Risk of injury or suffocation!
Disconnect the appliance from the mains supply. Cut off the mains cable and dispose of it. Remove the door catch to prevent children and pets to get closed in the appliance.
Installation
Preparation
- Make sure there is no transport damage.
- Make sure all transport bolts are removed.
- Handle the appliance always with at least two persons because it is heavy.
- Take the appliance out of the packaging.
- Remove all packaging material including protecting fi lm on cabinet, polystyrene base, keep them out of children reach. While opening the package, water drops may be seen on plastic bag and porthole. This normal phenomenon results from water tests in the factory.
OPTIONAL: Install noise reduction pads
- When opening the shrink package, you will find some noise reduction pads. These are used for reducing noise.
- Lay the washing machine down to its side, porthole pointing upwards, bottom side towards operator.
- Take out the noise reduction pads and remove the double-sided adhesive protective film; paste around the bottom; the noise reduction pads under the washing machine cabinet as shown in Figure 3. (two longer pads in position 1 and 3, two shorter pads in position 2 and 4). Finally set the machine upright again.
Dismantle the transportation bolts
The transport protection on the rear side is designed for clamping anti-vibration components inside the appliance during transportation to prevent inner damage. All elements (T1, T2,T3 and T4, Fig 2 -2) must be removed before use.
- Remove all 4 bolts (T1 - T4).
- Fill the 5 holes with blanking plugs.
Please note: for 8kg models, please fill the 4 h oles with blanking plugs.
Note: Keep in safe place
Keep the transportation bolts in a safe place for later use. Whenever the appliance is to be moved at first reinstall the bolts.
Moving the appliance
If the machine is to be moved to a distant location, replace the transportation bolts removed before installation to prevent damage. The assembly takes place in reverse order.
Aligning the appliance
Adjust all feet (Fig. 2-4) to achieve a complete level position. This will minimize vibrations and thus noise during use. It will also reduce wear and tear. We recommend to use a spirit level for adjustment. Floor should be as stable and flat as possible.
- Loose the locknut (1) by using a wrench.
- Adjust the high by turning the foot (2).
- Tighten lock ut (1) against the housing.
Drain Water Connection
Fix the water drain hose properly to the piping. The hose has to reach at one point a height between 80 and 100 cm above the appliance bottom line! If possible keep always drain hose fixed to the clip at the appliance back.
- Use only the supplied hose set for the connection.
- Never reuse old hose sets!
- Only connect to cold water supply.
- Before connection, check whether the water is clean and clear.
Following connections are possible:
- Drain hose to sink
- Hang the drain hose with the U-support over the edge of a sink with adequate size.
- Protect the U-support sufficiently against slipping.
- Hang the drain hose with the U-support over the edge of a sink with adequate size.
- Drain hose to waste water connection
- The internal diameter of the stand pipe with vent-hole must be minimum 40 mm.
- Put the drain hose for approx. 80-100 mm in the wastewater pipe.
- Attach the U-support and secure it sufficiently.
- Drain hose to sink connection
- The junction must lie above the siphon
- A spigot connection is usually closed by a pad (A). That must be removed to prevent any dysfunction.
- Secure the drain hose with a clamp.
- The drain hose should not be submerged in water and should be securely fixed and leak-free. If the drain hose is placed on the ground or if the pipe is at a height of less than 80 cm, the washing machine will continuously drain while being filled (self-siphoning).
- Drain hose is not to be extended. If necessary contact after sales service.
Fresh Water Connection
Make sure that the gaskets are inserted.
- Connect the water inlet hose with the angled end to the appliance (Fig. 2-8). Tighten the screw joint by hand.
- The other end connect to a water tap with a 3/4" thread.
Electrical Connection
Before each connection check if:
- power supply, socket and fusing are appropriate to the rating plate.
- the power socket is earthed and no multi-plug or extension are used.
- the power plug and socket are strictly according.
- Only UK: The UK plug meets BS1363A standard.
Put the plug into the socket.
- Ensure always that all connections (power supply, drain and fresh water hose) are fi rm, dry and leak free!
- Take care these parts are never to be crushed, kinked, or twisted
- If the supply cord is damaged, it must be replaced by the service agent (see warranty card) in order to avoid a hazard.
Practical hints
Load tips
When sorting laundry, make sure:
- have eliminated metallic objects such as hair clips, pins, coins, from laundry;
- to have buttoned pillow cases, closed zips, tied loose belts and long robe ribbons;
- to have removed rollers, hooks or clips from curtains;
- to have carefully read clothing washing labels;
- to have removed any persistent stains using specific detergents.
- When washing rugs, bedcovers or other heavy clothing, we recommend you avoid the spinning cycle.
- To wash wool, make sure the item can be machine washed. Check the fabric label.
- Leave the appliance's door slightly open between washes, to prevent possible bad smells developing inside the machine.
Useful advice for saving
Tips on how to save money and not damage the environment when using your appliance.
- Load the machine with suggested capacity shown in the programme table for each programme - this will allow you to SAVE energy and water.
- Noise and residual laundry moisture are affected by spin speed: a faster spin is associated with greater noise and lower residual moisture in the laundry.
- The most efficient programmes in terms of combined use of water and energy are usually the longer-lasting ones with lower temperature.
- Scan QR code on energy label for energy consumption information. The actual energy consumption may differ from the declared one according to local conditions.
Maximise the load size
- Achieve the best use of energy, water, detergent and time by using the recommended maximum load size. Save up to 50% energy by washing a full load instead of 2 half loads.
Do you need to pre-wash?
- For heavily soiled laundry only!
SAVE detergent, time, water and energy consumption by NOT selecting Prewash for slight to normally soiled laundry.
Is a hot wash required?
- Pretreat stains with stain remover or soak dried in stains in water before washing to, reduce the necessity of a hot wash programme. Save energy by using a low temperature wash programme.
Dosing the detergent
Below is a short guide with tips and advice on the use of detergent
- Only use detergents suitable for washing machine.
- Select your detergent according to the type of fabric (cotton, delicates, synthetics, wool, silk, etc.), the colour, the type and level of soiling and the programmed washing temperature.
- To use the right amount of detergent, softener or any other additives, carefully follow the manufacturer's instructions every time: correctly using the appliance with the right dose allow you to avoid waste and to reduce the environmental impact.
Note: Detergent
When washing heavily soiled whites, we recommend using cotton programs of 60°C or above and a normal washing powder (heavy duty) that contains bleaching agents that at medium/high temperatures provide excellent results.
For washes between 40°C and 60°C the type of detergent used needs to be appropriate for the type of fabric and level of soiling. Normal powders are suitable for "white" or colour fast fabrics with high soiling, while liquid detergents or "colour protecting" powders are suitable for coloured fabrics with light levels of soiling.
For washing at temperatures below 40°C we recommend the use of liquid detergents or detergents specifically labeled as suitable for low temperature washing.
For washing wool or silk, only use detergents specifically formulated for these fabrics.
- Too much detergent leads to excessive foam, which prevents the cycle being carried out correctly. It could also affect the quality of the washing and rinsing.
The use of ecological detergents without phosphates may cause the following effects:
- cloudier rinse drain water: This effect is tied to the suspended zeolites which do not have negative effects on rinse efficiency.
- white powder (zeolites) on laundry at the end of the wash: this is normal, the powder is not absorbed by fabric and does not change its colour. To remove the zeolites, select a rinse programme. In the future consider using slightly less detergent.
- foam in the water at last rinse: this does not necessary indicate poor rinsing. Consider using less detergent in future washes.
- abundant foam: This is often due to the anionic surfactants found in the detergents which are hard to eliminate from laundry.
In this case, do not re-rinse to eliminate these effects: it will not help at all.
We suggest conducting a maintenance wash using a proprietary cleaner.
If the problem persists or if you suspect a malfunction, immediately contact an Authorised Customer Service Centre.
Product description
Note: Deviations
Due to technical changes and different models, the illustrations in the following chapters may diff er from your model.
Picture of appliance
Front:
- Detergent / Softener drawer
- Worktop
- Programme selector
- Control panel
- Washer door
- Service flap
- Adjustable feet
Rear side:
- Transportation bolts (T1-T4)
- Power cord
- Drain hose
- Water inlet valve
Accessories
Check the accessories and literature in accordance with this list:
Programmes
INFORMATION FOR THE TEST LABORATORIES STANDARD PROGRAMME ACCORDING TO (EU) No 2019/2023: ECO 40-60 PROGRAMME
- A little detergent can be added only with the pre-wash function.
- This button also for selecting duration of rapid care and different steam intensities as explained in the dedicated paragraphs, but the light is not illuminated.
Description of programmes
To clean different types of fabrics and various levels of dirt, the washing machine has specific programs to meet every need of washing (see table of programmes).
Note: Choosing programme
Choose programme in accordance with the laundry instructions appearing on labels, especially the maximum recommended temperature.
IMPORTANT WASH PERFORMANCE ADVICE.
- New, coloured garments should be washed separately for at least 5 or 6 washes.
- Certain large dark items such as jeans and towels should always be washed separately.
- Never mix NON COLOURFAST fabrics.
AUTO CARE
The new POWER CARE technology, through a perfect mix of water and detergent, guarantees the maximum care of your clothes, at a 30°C temperature with a perfect washing performance.
This innovative programme is capable to automatically the cleaning action to the capacity and typology of the load for the best results without any worries. This program can wash lightly soiled mixed laundry of cotton and synthetic.
ALL IN ONE 49'
This programme allows you to wash different fabrics together such as cottons, synthetics and mixed fabrics in only 49 minutes at 40°C (or less ) temperature. This programme is particularly suited to slightly dirty fabrics.
RAPID CARE (14'/30'/44')
Saving without compromising! This new programme may be used to obtain excellent results while saving water, energy, detergent and time. This option washes at a medium temperature suitable for lightly soiled mixed laundry of cotton and synthetic. Recommended for small loads and lightly soiled items.
ALLERGY CARE PRO
This washing programme is capable of reaching a temperature of 60°C for an extended period of time, combining the steam action with a powerful rinsing action for thoroughly clean and hygienic clothing. Recommended for cotton fabrics.
STEAM CARE PRO
This programme uses a steam treatment to relax creases. Three different intensity levels can be selected via the button, designed only for dry garments and depending on the type of fabric.
SOFT CARE
Developed to take good care of delicate items, this programme washes at a low temperature in short time. An extended, in - depth rinse nourishes fabric fibres.
FITNESS CARE
The perfect combination of time and performance. Created to eliminate dirt from athletic garments and sportswear. A low temperature wash recommended for small loads of synthetic items.
RINSE
This program performs 2 rinses with an intermediate spin (which can be reduced or excluded by using the appropriate button). It is used for rinsing any type of fabric, for example after a wash carried out by hand.
REMOTE CONTROL (Wi-Fi)
Position that you have to select when you want to enable / disable remote control through the App, via Wi-Fi. In this case, the start of cycle will take place through the App commands. More details in the REMOTE CONTROL (Wi-Fi) section.
COTTONS
This programme is suitable for washing coloured cotton garments at 40°C or for ensuring the highest degree of cleanliness for cotton resistant laundry washing at 60°C or 90°C.The fi nal spin is at maximum speed that ensures excellent water removal.
ECO 40-60
The ECO 40-60 programme is able to clean normally soiled cotton laundry declared to be washable at 40°C or 60°C, together in the same cycle. This programme is used to assess the compliance with the EU Ecodesign legislation (environmentally friendly products design).
WOOL & HAND WASH
This programme performs a wash cycle dedicated to the wool fabrics that can be washed in a washing machine, the articles to be washed by hand.
20°C
This innovative programme, allows you to wash different fabrics and colours together, such as cottons, synthetics and mixed fabrics at only 20°C and provides an excellent cleaning performance.
SYNTHETIC & COLOURED
This programme allows you to wash different fabrics and different colours all together. The rotation movement of the drum and the water levels are optimized, both during the washing the rinsing phase. The accurate spin action, ensures a reduced formation of creases in the fabrics.
DRAIN & SPIN
The program completes the drain and a maximum spin. It is possible to delete or reduce the spin through the SPIN SELECTION button.
Note: The procedure to check the number of cycle that the machine has run.
Procedure: under standby mode, select "DRAIN & SPIN" programme first, then press "speed" and "delay" at the same time, it will display the number of running cycle for 2 seconds, and then back to standby interface. The cumulative running cycles will add after the programme ends. The running cycles will be displayed in hexadecimal it is over 9999.
Consumption
Scan QR code on energy label for energy consumption information. The actual energy consumption may diff er from the declared one according to local conditions.
Note: Auto Weight
The appliance is equipped with a loading recognition. At low loading, energy, water and washing time will be reduced automatically in some programmes. The display default time may vary depending on the load weight, involving the "Smart, Synthetic, Cotton, Cotton 20°C, Eco 40-60' programme.
Indicative information(as per Commission Regulation (EU) 2019/2023):
The values given for programmes other than the Eco 40-60 programme and the wash and dry cycle are indicative only.
Daily use
Power supply
Connect the washing machine to a power supply (220V to 240V~/50Hz; Fig. 8-1). Please refer also to section INSTALLATION.
Water connection
- Before connecting check the cleanliness and clarity of the water inlet.
- Tun on the tap.
Note: Tightness
Before use check for leakage in the joints between the tap and the inlet hose by turning on the tap.
Preparing laundry
- Sort out clothes according to fabric (cotton, synthetics, wool or silk) and to how dirty they are (Fig. 8-3). Pay attention to the care labelling of washing labels.
- Separate white clothes from coloured ones. Wash coloured textiles first by hand to check if they fade or run.
- Empty pockets (keys, coins, etc.) and remove harder decorative objects (e.g. brooches).
- Garments without hems, delicates and finely woven textile such as fi ne curtains are to be put into a wash bag to care for this delicate laundry (hand or dry cleaning would be better).
- Close zippers, velcro fastener and hooks, make sure the buttons are sewn on tightly.
- Place sensitive items like laundry without fi rm hem, delicate underwear (Dessous) and small items such as socks, belts, bras, etc. in a wash bag.
- Unfold large pieces of fabric such as bed sheets, bedspreads etc.
- Turn jeans and printed, decorated or color-intensive textiles inside out; possibly wash separately.
Non-textile, as well as small, loose or sharp-edged items may cause malfunctions and damage of clothes and appliance.
Care chart
Loading the appliance
- Put in the laundry piece by piece.
- Don't overload. Note the different maximum load according to programmes! Rule of thumb for maximum load: Keep six inches between load and drum top.
- Close the door carefully. Make sure that no pieces of laundry are pinched.
Note: Auto Weight
The display default time may vary depending on the load weight, involving the "COTTONS, ECO 40-60, 20°C, SYNTHETIC & COLOURED, ALLERGY CARE PRO, AUTO CARE, NIGHT & DAY" program.
Selecting detergent
- Washing efficiency and performance is determined by used detergent quality.
- Use only machine wash approved detergent.
- If needed use specific detergents, e.g. for synthetic and woolen fabric.
- See tips for countertop detergent stickers.
- Do not use dry cleaning agents such as trichloroethylene and similar products.
Choose the best detergent
L = gel-/liquid detergent
P = powder detergent
O = optional
- = no
If using liquid detergent, it is not recommended to activate the time delay.
We recommend by using:
- Laundry powder:
20°C to 90°C* (best use: 40-60°C) - Color detergent:
20°C to 60°C (best use: 30-60°C) - Wool/delicate detergent:
20°C to 30°C (= best use: 20°C to 30°C)
*Choose 90°C wash temperature only for special hygienic requirements.
*If you choose the water temperature 60°C or above, we would like to advise you to use less detergent.
*It is better to use less or free suds detergent powder.
*Suggested detergent type on remote control depends on the program chosen on APP.
Adding detergent
- Slide out the detergent drawer.
- Put the required chemicals into corresponding compartments
- Push back the drawer gently.
Note: Detergent
- Remove detergent residues before next wash cycle from the detergent drawer.
- Do not overuse detergent or softener.
- Please follow the instruction on the detergent package.
- Always fill the detergent just before the beginning of the wash cycle.
- Concentrated liquid detergent should be diluted before adding.
- Do not use liquid detergent if "Delay" is selected.
- Carefully choose the programme settings according to the care symbols on all laundry labels and according to the programme table.
Switch on the appliance
Turn the knob (Fig.8-5) from "OFF" to any position to switch on the machine.
Select a programme
To get the best washing results, select a programme which fi ts the degree of soiling and sort of laundry type.
Turn the programme knob (Fig. 8-5) to select the right programme. The display will show the selected programme name.
Note: Odor removal
Before first use we recommended to run programme "DRUM CLEAN " to remove possibly corruptive residues. Please don't put any detergent or special machine cleaner in washing agent compartment (2).
Add individual selections
Select required options and settings (Fig. 8-6); refer to CONTROL PANEL.
6-Daily use
Start wash programme
Touch "Start/Pause" button (Fig. 8-7) to start.
Appliance operates according to present settings. Changes are only possible by cancelling the programme.
Interrupt/cancel wash programme
To interrupt a running programme press gently "Start/Pause". The LED above the button is fl ashing. Press it again to resume operation.
To cancel a running programme and all its individual settings
- Touch "Start/Pause" button to interrupt the running programme.
- Turn the knob to the programme DRAIN & S PIN and select"NO SPIN" to drain the water.
- After closing the programm to restart the appliance, select a new programme and start it.
After washing
Note: Door lock
- For safety reasons the door is locked partially during the washing cycle. It is only possible to open the door at the end of the programme or after the programme was cancelled correctly (see description above).
- In case of high water level, high water temperature and during spinning it is not possible to open the door; Lock is displayed.
- At programme cycle end END is displayed.
- The appliance switches off automatically.
- Remove laundry as soon as possible to go easy on it and to prevent more wrinkling.
- Turn off the water supply.
- Unplug the power cord.
- Open the door to prevent formation of moisture and odours. Let it open while not used.
Note: Standby mode/energy-saving mode
The switched on appliance will go into standby-mode if it will not be activated within 2 minutes before starting the programme or at the end of programme, except REMOTE CONTROL.The display switches off. This saves energy. To interrupt the standby mode turn the knob to any other programme except "OFF".
Activate or deactivate the buzzer
The acoustic signal can be deselected if necessary:
In the standby mode after power on, long press the button "OPTION"for more than 5S to turn off the sound. The interface will display "SOUND OFF". Press and hold this key again for more than 5S, and the interface will "SOUND ON".
Remote control (Wi-Fi)
General
This appliance is equipped with Wi-Fi technology that allows you to control it remotely via App.
Please observe the safety precautions in this user manual and make sure that these are complied with even when operating the appliance via the hOn APP while you are away from home. You must also follow the instructions in the hOn.
Requirements
- One wireless router (802.11b/g/n protocol) which supports only the frequency band of 2.4 GHz. Length of Router SSID is 1-31 characters(including 1 and 31), and password is 8-64 characters. Minimum length of password must be 8 characters. Router encryption methods include open, WPA-PSK and WPA2-PSK.
- The App is available for devices running Android, Huawei or iOS, both for tablets and for smartphones.
- The appliance shall be installed in a position where it can receive a strong Wi-Fi signal. Once the appliance has been correctly associated with the APP, if it's not properly connected to the wireless router, no Wi-Fi icon appears on the display
Download and installation of hOn APP
Download the hOn App on your device by framing the following QR code:
or by the link: go.haier-europe.com/download-app
Frequency rate (OFR) | 2400 MHz - 2483,5 MHz |
Max. power (ERP) | 20dBM |
Wireless standard | IEEE802.11b/g/n & BLE V4.2 |
Note: Registration
Registration is required when first time to use or the formal account has been deleted/ closed. For further use, you need to enter user name and password after you log in.
Appliance pairing (on app)
- The App is available for devices running both Android and iOS, both for tablets and for smartphones.
- Get all the details of the Wi-FI functions by browsing the App in DEMO mode.
- The frequency of the home Wi-Fi network has to be set on the 2.4 GHZ band. You cannot configure the machine if your home network is set to the 5 GHZ band.
- Open the App, create the user profile (or log-in if it is already created previously) and pairing the appliance following the instructions on the device display.
Note: Wi-Fi Network
It is not possible to connect the appliance to a public Wi-Fi network. It may cause malfunction.
Note: Use same Wi-Fi
Connect with your smartphone to the network you want to connect the product to.
To enable remote control
- Check that the router is switched on and connected to the Internet.
- Load the laundry, close the door, add the detergent if it's necessary.
- Turn the programme selector to the REMOTE CONTROL (Wi-Fi) position
. The door will lock and the controls on the control panel will be disabled.
- Start the cycle using the App. When the cycle has been completed, turn off the machine by turning the programme selector to the OFF position to unlock the door.
Note: Remote control expiration
Once the remote control is activated, if the end user doesn't start any cycle from App in 10 minutes, the appliance will go to Networked Delay Start Mode, and keeps remote control up to 24 hours, then shut off.
To disable remote control
- To exit REMOTE CONTROL mode while a cycle is underway, turn the programme selector to any position other than REMOTE CONTROL (Wi-Fi), without going through the OFF. The control panel on the appliance will be operative once again, and if the cycle is paused, you will be able to open the door once the DOOR LOCKED indicator light switches off.
- For safety reasons, in some wash cycle phases, the door can be opened only if the level of the water is below its lower edge and if the temperature is below its lower edge. If these conditions are met, wait for the DOOR LOCKED light to switch off before opening the door.
- With the door closed, turn the knob to the REMOTE CONTROL (Wi-Fi) position to control the appliance using the App once again. If there is a cycle underway, it will continue.
Care and Cleaning
Cleaning the detergent drawer
Take always care there are no detergent residues. Clean the drawer regularly:
- Pull out the drawer until it stops.
- Press the release button and remove the drawer.
- Flush the drawer with water until it is clean and insert the drawer back in the appliance.
Cleaning the machine
- Unplug the machine during cleaning and maintenance.
- Use a soft cloth with soap liquid to clean the machine case (Fig. 10-2) and rubber components.
- Do not use organic chemicals or corrosive solvents.
Water inlet valve and inlet valve filter
To prevent blockage of water supply by solid substances like lime clean regularly the inlet valve filter.
- Unplug the power cord and turn off the water supply.
- Unscrew the water inlet hose at the back (Fig. 10-3) of the appliance as well as on the tap.
- Flush the filters with water and a brush.
- Insert the filter and install the inlet hose.
Cleaning the drum
- Remove accidentally washed items, especially metal parts such as pins, coins, etc. from the drum (Fig. 10-5) because they cause rust stains and damage.
- Use a non-chloride cleaner for removing rust stains. Observe the warning hints of the cleaning agent manufacturer.
- Do not use any hard objects or steel wool for cleaning.
Long periods of disuse
If the appliance is left idle for a longer period:
- Pull out the electrical plug.
- Turn off water supply.
- Open the door to prevent formation of moisture and odours. Let door open while not used.
Before next usage check carefully power cord, water inlet and drain hose. Make sure everything is properly installed and without leakage.
Pump filter
Clean the filter once a month and check the pump filter for instance if the appliance:
- Doesn't drain the water.
- Doesn't spin.
- Cause unusual noise while running.
Scalding Risk! Water in the pump filter can be very hot! Before any action please ensure water has cooled down.
- Turn off and unplug the machine.
- Open service flap. You can either use a coin or a screwdriver.
- Provide a flat container to catch leach water (Fig. 10-10). There could be bigger amounts!
- Pull the drainhose out and hold its end above the container (Fig. 10-10).
- Take the sealing plug out of the drainhose (Fig. 10-10).
- After complete drainage close drainhose (Fig. 10- 11) and push it back into the machine.
- Unscrew and remove counter clockwise the pump filter.
- Remove contaminants and dirt.
- Clean carefully pump filter, e.g. using running water.
- Refix it thoroughly.
- Close service flap.
- Pump filter sealing has to be clean and unhurt. If the lid is not full tightened, water can escape.
- The filter must be in place, or it may lead to leakage.
Troubleshooting
Many occurring problems could be solved by yourself without specific expertise. In case of a problem please check all shown possibilities and follow below instructions before you contact an after sales service. See CUSTOMER SERVICE.
- Before maintenance, deactivate the appliance and disconnect the mains plug from the mains socket.
- Electrical equipment should be serviced only by qualified electrical experts, because improper repairs can cause considerable consequential damages.
- A damaged power cable should only be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
Information codes
Following codes are displayed only for information referring to the washing cycle. No measures must be performed.
Code | Message |
1:25 | The remaining wash cycle time will be 1 hour and 25 minutes |
6:30 | The remaining wash cycle time including chosen end-time delay will be 6 hours and 30 minutes |
CHILD LOCK ON | Function child lock is activated. |
CHILD LOCK OFF | Function child lock is not activated. |
END | The washing cycle is finished. The appliance shuts off automatically |
LOCK | Door is closed because of high water level, high water temperature or spinning cycle. |
SOUND OFF | The buzzer is activated |
SOUND ON | The buzzer is deactivated |
Troubleshooting with display code
Problem | Cause | Solution |
CLR FLTR |
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E2 |
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E4 |
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E8 |
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F3 |
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F4 |
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F7 |
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FA |
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FC0, FC1 or FC2 |
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FH |
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E5 |
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Troubleshooting without display code
Problem | Cause | Solution |
Appliance fails to operate. |
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Appliance will not be filled with water. |
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Appliance is draining while being filled. |
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Drainage failure. |
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Strong vibration while spinning |
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Operation stops before completing wash cycle |
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Operation stops for a period of time. |
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Excessive foam floats drum and/or detergent drawer. |
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Automatic adjustment of washing time. |
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Spinning fails. |
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Unsatisfactory washing result. |
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Washing powder residues are on the laundry. |
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Laundry has grey patches. |
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Note: Foam formation
If too much foam is inspected during spin cycle, motor stops and drain pump will be activated for 90 seconds. If that elimination of foam fails up to 3 times, programme ends without spinning.
Should the error messages reappear even after the taken measures, switch off the appliance, disconnect the power supply and contact the customer service.
In case of power failure
The current programme and its setting will be saved. When power supply is restored operation will be resumed.
If a power failure cuts an operating wash programme door opening is mechanically blocked. To get out any laundry water level should not be seen in the glassy porthole of the door - Danger of burns! Water level has to be lowered as described in "Pump filter". Not till then pull lever (A) beneath service fl ap (Fig. 11-1) until door is unlocked by a gentle click. Afterwards refix all parts.
Note: Unlock the door
When the washing machine in a safe state (under the water level below the window along a certain distance, barrel temperature below 55°C, the inner barrel did not turn), may unlock the doors of the machine operation
Technical data
Additional technical data
H7W 448* | H7W 449* | H7W 610* | H7W 69* | H7W4105* | H7W 412* | |
Voltage in V | 220-240 V~/50Hz | |||||
Current in A | 10 | |||||
Max. power in W | 1900 | |||||
Water pressure in MPa | 0,03-≤P≤1 | |||||
Netto weight in kg | 55 | 58 | 64 | 64 | 69 | 69 |
Product dimensions
PRODUCT DIMENSIONS | H7W448* | H7W449* | H7W610* | H7W69* | H7W4105* | H7W412* |
| 850 | |||||
| 595 | |||||
| 414 | 447 | 503 | 605 | ||
| 480 | 510 | 565 | 665 | ||
| 955 | 995 | 1050 | 1150 | ||
| 205 |
Hinweis: Exact height
The exact height of your washer is dependent on how far the feet are extended from the base of the machine. The space where you install your washer needs to be at least 40mm wider and 20mm deeper than its dimensions.
Customer service
We recommend our Hoover Customer Service and the use of original spare parts.
If you have a problem with your appliance, please first check section TROUBLESHOOTING.
If you cannot find a solution there, please contact
- your local dealer or
- the Assistence Area on the Hoover website where you can find information on Warranties, Accessories and Spare Parts and Contact numbers.
To contact our Service, ensure that you have the following data available.
Each product is identified by a unique code, also called the "serial number", printed on a sticker. This can be found inside the door opening.
Also check the Warranty Card supplied with the product in case of warranty.
It is always recommended to use original spare parts, that are available at our Authorised Customer Service Centres.
Safety information
Before switching on the appliance for the first time read the following safety hints!:
Daily use
- This appliance is intended to be used in household and similar applications such as:
- Staff kitchen areas in shops, offices and other working environments;
- Farmhouses;
- By clients in hotels, motels and other residential type environments;
- Bed and breakfast type environments.
A different use of this appliance from household environment or from typical housekeeping functions, as commercial use by expert or trained users, is excluded even in the above applications. If the appliance is used in a manner inconsistent with this it may reduce the life of the appliance and may void the manufacturer's warranty. Any damage to the appliance or other damage or loss arising through use that is not consistent with domestic or household use (even if located in a domestic or household environment) shall not be accepted by the manufacturer to the fullest extent permitted by law.
- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. - Children should be supervised to ensure that they do not play with the appliance.
- Children of less than 3 years should be kept away unless continuously supervised.
- If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
- Only use the hose-sets supplied with the appliance for the water supply connection (do not reuse old hose-sets).
- Water pressure must be between 0.03 MPa and 1 MPa.
- Make sure carpets or rugs do not obstruct the base or any of the ventilation openings.
- After installation, the appliance must be positioned so that the plug is accessible.
- The maximum load capacity of dry clothes depends on the model used (see control panel).
- To consult the product technical specification please refer to the manufacturer website.
Electrical connections and safety instructions
- The technical details (supply voltage and power input) are indicated on the product rating plate.
- Make sure that the electrical system is earthed, complies with all applicable law and that the (electricity) socket is compatible with the plug of the appliance. Otherwise, seek qualified professional assistance.
- The use of converters, multiple sockets or extension cords is strongly advised against.
- Before cleaning or maintaining the washing machine, unplug the appliance an d turn off the water tap.
- Do not pull on the power cord or appliance to unplug the machine.
- Make sure there is no water in the drum before opening the door.
Water may reach very high temperatures during the wash cycle.
- Do not expose the washing machine to rain, direct sunlight or other weather elements. Protect from possible freezing.
- When moving, do not lift the washing machine by the knobs or detergent drawer; during transport, never rest the door on the trolley. We recommend two people lift the washing machine.
- In the event of fault and/or malfunction, turn off the washing machine, close the water tap and do not tamper with the appliance. Immediately contact the customer service center and only use original spare parts. Failure to observe these instruction may jeopardise appliance safety.
Intended use
This appliance is intended for washing machine-washable laundry only. Anytime follow the instructions given on the label of each garment label. It is designed exclusively for domestic use inside the house. It is not intended for commercial or industrial use.
Changes or modifications to the device are not allowed. Unintended use may cause hazards and loss of of all warranty and liability claims.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.