Production Support Analyst with BA Responsibilities
Robert WaltersLondon, England, United Kingdom
Robert Walters London, England, United Kingdom
2 months ago
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IT Infrastructure Engineer (3rd Line) Salary: £50,000 - 70,000 Location: London Keywords: IT, Infrastructure, Engineer, 3rd Line, London Our client is a renowned Investment Bank who are looking for a talented IT Infrastructure Engineer (3rd Line) to join a dynamic and ambitious team. The role offers a competitive salary of £50,000 - £70,000 and is based in the vibrant city of London. This position will allow you to showcase your skills in managing complex projects, maintaining technical systems, and providing top-notch desktop support. You'll be part of an organisation that values smart thinking, dynamism, and collaboration. The company is renowned for its commitment to delivering expert services across various industry sectors. * Competitive salary range of £50,000 - £70,000 * Hybrid working model with 4 days per week in the office * Opportunity to work on complex projects and maintain advanced technical systems * Work within an organisation that values smart thinking, dynamism, and collaboration
What You'll DoAs an IT Infrastructure Engineer (3rd Line), you will play a pivotal role in resolving escalated service issues; engineering; and implementing complex projects. Your broad role will also involve providing desktop support for approximately 190 users, as well as server support. You will have exposure to trading and CRM systems and software on site. You will work closely with other members of the IT team and the wider business to develop strategies for the infrastructure focusing on delivering scalable solutions. Your ability to manage all operational elements of the firm’s IT Infrastructure in accordance with best practice and regulatory compliance requirements will be crucial.
Develop strategies and direction for the infrastructure focusing on delivering scalable solutions
Manage all operational elements of the firm’s IT Infrastructure in accordance with best practice and regulatory compliance requirements
Train and develop junior staff, ensuring high-quality service delivery
Manage key relationships with external vendors ensuring best value
Develop a robust, reliable, secure, and high performing infrastructure with high availability options
Respond to any day-to-day user and server support queries
Troubleshoot desktop/laptop/server-side issues
Participate in office/desk moves when required
What You BringThe ideal candidate for the IT Infrastructure Engineer (3rd Line) role will bring a wealth of knowledge and experience in IT infrastructure. You will have a thorough understanding of Dell Laptop/Desktop/Server, Windows 10, and Windows Server 2012R2 through to 2019. Your proficiency in Microsoft Exchange Online (Office 365) and Microsoft Office 2016 and 365 will be essential. Your understanding of Networking (knowledge of TCP/IP topologies) and Palo Alto Firewalls will be crucial. Your strong focus on IT security and your ability to manage hosted telephone system infrastructure will set you apart.
Knowledge of Dell Laptop/Desktop/Server
Experience with financial services applications such as Bloomberg, Fidessa, etc.
Experience with Windows 10 and Windows Server 2012R2 through to 2019
Proficiency in Microsoft Exchange Online (Office 365) and Microsoft Office 2016 and 365
Understanding of Networking (knowledge of TCP/IP topologies) and Palo Alto Firewalls
Experience with Microsoft Azure (AD/Hosting) and HP Switching and routing
Strong focus on IT security
Understanding and maintenance of virtualization technologies
Ability to manage hosted telephone system infrastructure
What Sets This Company ApartThis company is a UK champion for ambitious growth and investment companies. The Group is trusted by public and private companies, operating across industry sectors, to deliver expert services in equity capital markets, M&A, debt advisory and growth capital. They have offices in London and Edinburgh and has a global reach through its membership of Oaklins.
What's NextReady to take the next step in your career? Apply now!
Apply Today by clicking on the link!
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
Staffing and Recruiting
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